Today, Keystone, the fourth largest participant-owned insurance agency network in the nation, named Carolyn Nalley as our new Tennessee State Vice President.Carolyn will support our agents to encourage continued core carrier growth and engagement with our service divisions. She comes to Keystone from The Hartfod, where she served as a Senior Small Commercial Sales Representative. There, she was responsible for building and executing an effective Agency Management sales plan to achieve maximum profit and production goals. She managed a territory to ensure adequate flow and mix of business to support those goals.
Regional Vice President Michele Bicknell passed the torch, stating: “My transition from TN State VP/RVP to full-time Mid-South RVP is bittersweet. Our TN agents are much more than business relationships, they are family. As I begin focusing all my time on the region, I am thrilled to hand the reins over to Carolyn. Her vast industry knowledge, strong work ethic, and dynamic personality make her the perfect person to lead this outstanding group of agents towards continued growth.”
“I’m so excited to join this fantastic organization and look forward to growing together with our Keystone agents! I have big shoes to fill following Michele’s leadership but am ready for the challenge,” Carolyn exclaimed.